Downloading Software
The Tech & Training You Need: Getting Started
Cal Poly faculty and staff have access to many different software tools and tutorials that can greatly enhance teaching and learning. Along with providing full access to Lynda.com via LinkedIn, Cal Poly owns site licenses for many well-known software applications (e.g., Microsoft Word, the Adobe Creative Cloud Suite, Camtasia, etc.) for both Windows or Macintosh platforms.
This page will assist you with downloading software from the Cal Poly Portal. For the purposes of demonstrating how to download software, we will focus on acquiring Camtasia, a powerful screencasting software.
NOTE: Software support and downloads are managed by Cal Poly ITS. They can support you via submitting a ticket or phone (805) 756-7000.
https://tech.calpoly.edu/services/software-downloads
Downloading Software from the CP Portal (Faculty & Staff)
The following tutorial explains how to download Camtasia from the Cal Poly Technical Service Request System residing in the Cal Poly portal.
NOTE: There is a different process for downloading the Adobe Creative Cloud software suite (Photoshop, Illustrator, InDesign, Premiere Pro, Spark, etc.) This process is explained in detail at https://calpoly.atlassian.net/wiki/spaces/CPKB/pages/2424995/
Adobe+Creative+Cloud+for+Faculty+and+Staff
For support on using Camtasia and other downloaded software, check out the vast array of training videos available through Lynda.com - LinkedIn. Of course, faculty and staff can also receive support for integrating software by attending CTLT workshops.
1. Log into the Cal Poly portal at my.calpoly.edu with your Cal Poly username and password.
2. In the "Single Click Access..." channel, click on Technical Service Request.
3. Click on New Software Request.
4. Search for the software title by typing "Camtasia" in the Software Title search box.
5. A pop-up menu will appear with the choices of Camtasia versions that Cal Poly has licenses to. Select whichever software platform you desire (i.e., either Camtasia for Mac or Camtasia Studio 8 for Windows).
6. Once you do the above step, the contents of the box will change to display the appropriate information based upon the software selected.
Here's what the info looks like for Camtasia for the Mac:
Here's what the info looks like for Camtasia Studio 8 for Windows:
7. Accept the terms of agreement by selecting the Yes radio button next to "*I accept the terms:"
8. Click on the radio button next to Download.
9. Click on the Serial Numbers and Download Info button.
10. You will be taken to the "Serial Number(s) and Download Links" page. Be sure to copy/paste this info into some sort of text file on your computer or accurately write it down on paper. You'll need the number of this license key upon installation.
11. In the "To download" section, click on the software's name link to download the software. For the Mac version, it will be a DMG file to unzip. For the Windows version, it will be an EXE file to install.
12. Install the software following the instructions of the software package.
13. Be sure to enter the serial number (i.e., license key) after you install the software.
NOTE: Software support and downloads are managed by Cal Poly ITS. They can support you via submitting a ticket or phone (805) 756-7000.
https://tech.calpoly.edu/services/software-downloads
